Service writer competencies

Service writer competencies

In this post, you can ref competencies needed for Service writer position. The standard job competencies include knowledge, skills and abilities (KSA model).

Apart from that, you can ref a job qualification also contains other elements such as education, experience, license, qualities, training courses, physical requirements, degree or certificates…

I. Job qualifications

You can find out competencies from standard job qualification below:

1. Must be willing to follow all safety procedures and work in a safe manner.
2. Must be able to work in a results-oriented, fast-paced environment as part of a team.
3. Must be a self-starter and willing to take the initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.
4. High School Diploma or GED preferred.
5. At lease one year of relevant commercial truck service and/or service writing experience is preferred.
6. Good oral and written communication ability.
7. Good computer skills.
8. Must be able to pass a background check including employment history, SSN verification, criminal history, etc.
9. Must be able to pass a physical exam and drug test (hair-based).

II. Key skills employers are looking for

Below are top 7 skills/abilities that every employers are looking for, you should pay attention to them:

1. Adaptability/Flexibility
2. Dependability/Reliability/Responsibility
3. Teamwork
4. Positive Attitude
5. Professionalism
6. Willingness to Learn
7. Communications Skills