It technical writer competencies

It technical writer competencies

In this post, you can ref competencies needed for It technical writer position. The standard job competencies include knowledge, skills and abilities (KSA model).

Apart from that, you can ref a job qualification also contains other elements such as education, experience, license, qualities, training courses, physical requirements, degree or certificates…

I. Job qualifications

You can find out competencies from standard job qualification below:

1. 3-5 years of experience writing and editing IT documentation
2. BA or BS in English Studies or Technical Communication
3. Proficient in Adobe FrameMaker and Adobe Acrobat for generating PDF documentation
4. Proficient in Adobe RoboHelp for generating help systems
5. Proficient in wiki authoring and editing
6. Prior experience authoring IT documentation for Linux, Windows, and Solaris operating system
7. Prior experience documenting REST APIs, XML-based technology, Web Security, SSL, and SOAP-based web services.
8. Prior experience authoring IT documentation within the Agile SDLC
9. Prior experience creating and using Virtual Machines to document complex software and systems.
10. Familiar with basic networking concepts, which include HTTP and DNS.
11. Familiar with how to use the bugzilla bug tracking system
12. Familiar with how to use a version control systems, such as subversion

II. Key skills employers are looking for

Below are top 7 skills/abilities that every employers are looking for, you should pay attention to them:

1. Adaptability/Flexibility
2. Dependability/Reliability/Responsibility
3. Teamwork
4. Positive Attitude
5. Professionalism
6. Willingness to Learn
7. Communications Skills